No refunds, exchanges only. Exchanges must be in original package and Excellent condition with all tags on. The customer is responsible for all freight.
All returns require a return authorization number. To obtain an RA# call our customer service department within two weeks of the ship date of garments. The RA# must appear on the outside of all cartons/packages. If there is more than one package, please make sure they are clearly marked with the RA# and the number of packages. Example; 1 of 2, 2 of 2. All returns must have the original packing slip or invoice enclosed, highlighting the items being returned. All returns should be shipped to:
Mr. Alan's Shoes & Sportswear
36850 Metro Court
Sterling Heights, MI 48312
Attn: Returns Dept.
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